The Sanitation Department strives to complete their routes thoroughly and efficiently. We respectfully ask that all carts and materials be placed at the curb no later than 7 AM on your regularly scheduled collection day.
If you are unsure which of these route days you fall under, please contact us for assistance.
Day of the Week
West End of Island to 7 1/2 Mile Road
7 1/2 Mile Road to East Side of 51st Street
West Side of 51st Street to East Side of 31st Street
There are no changes to the routine pickup Monday, December 19, 2016 through Thursday, December 22, 2016.
Due to the Holiday, Bulk Pickup will be suspended Friday, December 23, 2016 and Monday, December 26, 2016.
There will be no downtown service, Sunday, December 25, 2016.
Monday, December 26, 2016 – No service due to Holiday
Monday, January 2, 2017 – No routine service due to Holiday, bulk pickup is suspended
Tuesday, January 3, 2017 – Monday Route
Wednesday, January 4, 2017 – Tuesday Route
Thursday, January 5, 2017 – Wednesday Route
Friday, January 6, 2017 - Thursday Route
The Sanitation Division of the Public Works Department seeks to provide a safe and clean community environment for the protection of public health through establishing and maintaining an efficient system if refuse collection with an emphasis on Customer Service.
Bulk Item Pick-up
Do you have heavy items like appliances, furniture, or large piles of tree limbs & brush? Good news! You may schedule a bulk pick-up for these items. If you call (409) 797-3630 or email us before 3 PM, City staff will arrange for your items to be picked up the following business day.For more information about bulk pick-up, pleaseclick here.
New Move-ins When you sign up for water service, you must also sign up for trash service (if you do not have an authorized private hauler). The Customer Service Division typically completes a work order when establishing service that is sent to the Public Works Administration office. From there, your work order is processed and normal delivery time is 7-14 business days. While you are awaiting your cart, your trash may be placed out in bags or boxes and you will still receive service.
Repairs or Replacements Do you have a broken wheel or lid? Rusted wheels? The Sanitation Division can repair or replace your broken cart. This process normally takes 7-14 business days. A work order is submitted on your behalf for a crew to come out on one of your regularly scheduled trash days to complete the repair(s) or replacement. Request a repair or replacement for your cart online.
Lost or Stolen Carts When you cart is lost or stolen, please contact us to begin the process. We can provide you with the cart serial number(s) assigned to your address, should you wish to search for it. Our Sanitation crew will also try to locate your cart within a 2-3 block radius. If you or our crew are unable to locate the cart, we can issue you a replacement cart. The replacement fee is $55. This charge would appear on your water bill after the replacement cart has been delivered. Should your cart resurface at any point in the future, we will refund your replacement fee.
Extra Carts Extra Carts are an additional charge of $5.00/per cart per month that will appear on your water bill. An authorized account holder must make the request through the Public Works office. Delivery normally takes 7-14 business days.Request an extra cart online.