On June 10, 2019, Island Transit will finalize the transition of ALL Dial-A-Ride users over to the Harris County RIDES taxi service. RIDES will now serve exclusively as Island Transit’s complementary ADA Paratransit service within ¾ of a mile of Island Transit’s Fixed Route, for qualified individuals who cannot otherwise navigate the Fixed Route Transit system.
Any user who has not completed the application approval process by June 10, 2019 will not have continuation of services until such time a completed application is approved by Island Transit personnel. We appreciate your prompt attention to this matter, and look forward to continuing to provide you with Demand Response Service. Should you have any questions, please feel free to contact Ms. Ella Washington at (409)797-3909.