Municipal Utilities

COVID-19 Operations

The water/wastewater department is continuing to operate during this time. We are temporarily pausing planned maintenance, and shifting our focus to dealing with emergencies and finishing up work orders. 

Utility Billing Information

Distribution (Water)


The Water Distribution Division ensures effective preventative maintenance and rehabilitation of the City's water distribution system including fire hydrants, valves, water mains, and metering system in accordance with EPA and TCEQ regulations. The ultimate goal of the division is to reduce water loss and deliver safe drinking water to citizens and visitors to the City of Galveston.

Collection (Sewer)


The Collections Division provides for the effective collection of wastewater flows from the Citizens of Galveston in a customer service oriented manner, and in accordance with EPA and TCEQ mandates.

  1. Municipal Utilities

    Phone: 409-797-3550
    Fax: 409-242-2148

    This includes:
    • Customer Service
    • Meter Tech
    • Utility Billing

Do You Need Your Water & Sewer Located?

If you are planning an excavation and need to have your water and sewer lines marked, please contact us! You will also need to notify 811 to have other utility companies respond. You may submit your request to us and learn more about locates here or you may also submit your request by calling 409-797-3630 or via email.

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