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Posted on: May 1, 2020

City of Galveston issues new guidelines for reopening city

The City of Galveston has issued new guidelines for visiting City facilities in response to COVID-19. 

The Coronavirus has altered the way in which City employees provide essential services to the community. While we continue to provide all city services, we have made many changes in the last eight weeks to protect our employees and the public we serve. For the last several weeks, the City of Galveston has limited in-person meetings at City Hall and other city buildings. Employees also have received personal protective gear for the workplace and their interactions with the public.

Beginning Monday, May 4, the City will resume in-person one-on-one meetings, however, there will be several guidelines visitors must follow in order to ensure the safety and welfare of our workers and visitors. These guidelines will be in place until further notice.

  • All visitors must schedule appointments if in-person meetings are necessary. Social distancing and safe interaction practices as recommended by the CDC should be observed wherever practical.
  • All visitors will be required to have their temperatures checked upon entry to any City facility. The person administering the temperature checks will be required to utilize proper PPE. Visitors with temperatures in excess of 100.0 degrees Fahrenheit will not be permitted to enter the City facility (maximum temperature may change per CDC guidance).
  • All visitors must wear face coverings/masks when visiting any City facility.
  • All visitors will be required to sign in and out of each City facility.
  • City Hall visitor hours will be limited to 9:00 a.m. to 4:00 p.m.; Monday through Friday.

We encourage our residents to continue handling city business online and over the phone, where possible, however we understand there are instances where an in-person visit is necessary. At this time, City Council and city committee meetings and any meetings of several people will continue using video conferencing.

In our offices, employees will continue safe social distancing practices and employees who must have physical contact with the public will still be required to wear masks or face coverings. This is for the health and safety of our employees and the public.

Thank you for your cooperation with these guidelines. To set up an appointment, please visit for a directory of our department phone numbers.

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